IT Support and Infrastructure
Practical technology support when you need it.
296 Technology provides general business IT support and infrastructure work without insisting on a traditional monthly helpdesk arrangement. Some clients want ongoing cover, others want specialist attention when something matters.
01Overview
296 Technology provides general business IT support and infrastructure work without insisting on a traditional monthly helpdesk arrangement. Some clients want ongoing cover, others want specialist attention when something matters.
Support can sit alongside whatever is already in place rather than replacing it.
02Capabilities
What this covers.
- Windows support
- Microsoft 365
- User support
- Device setup
- Network troubleshooting
- WiFi troubleshooting
- Firewall support
- Cloud infrastructure
- Backup
- Cyber security
- Remote support
- On site support
- Infrastructure upgrades
- Technology troubleshooting
03Detail
How support is provided
- Directly to businesses
- Alongside internal IT teams
- Alongside an incumbent MSP
- As part of a project
- As specialist escalation support
Related services
- Technology ConsultancyStrategy, reviews, solution design and independent advice, with or without any involvement in equipment supply.
- Technology Project ManagementDiscovery, scoping, budgets, supplier coordination and commissioning, managed from one technical position.
- Networks and ConnectivityLAN and WiFi design, firewalls, segmentation, connectivity and multi site networks built for everything that now sits on them.
- Access ControlConsultancy, project support and technical troubleshooting across electronic and cloud based access control environments.
Next step
Tell us what you're working on.
A defined project, an existing technology problem or an independent view before a decision is made. Start with a conversation.
